REFUND POLICY
Refund Policy
We value your comfort and peace of mind. If you’re not completely satisfied with your order, we’ll make it right.
60-Day Guarantee
You have 60 days from the date of purchase to request a refund. No tags or original packaging are required — we want this process to be as stress-free as possible.
Free Return Shipping
We cover the cost of return shipping. Just reach out to us, and we’ll send you a prepaid return label so you can ship your blanket back at no charge.
How to Request a Refund
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Email us at ZeldaRugs@hotmail.com with your order number.
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Let us know whether you’d like a refund or an exchange.
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We’ll provide you with a prepaid return label and easy instructions.
Damaged or Defective Items
If your blanket arrives damaged or incorrect, please contact us right away with photos of the issue. We’ll replace your blanket or process a full refund immediately.
Refund Processing Time
Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method. Refunds typically appear within 5–7 business days, depending on your bank or card provider.
Cancellations
Orders may be cancelled or changed within 3 days of purchase. Simply email us at ZeldaRugs@hotmail.com and we’ll take care of it.